1. General Information

At US Auto Services Inc, we aim to provide a seamless and secure payment experience for our customers. This policy outlines the various payment methods we accept, security measures we implement, and other important information related to payments.

2. Accepted Payment Methods

2.1. Credit and Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

2.2. Online Payment Services

  • PayPal
  • Apple Pay
  • Google Pay

2.3. Bank Transfers

  • We accept direct bank transfers for large orders. Please contact our customer service team for bank transfer details.

3. Payment Security

3.1. Secure Transactions

  • We use industry-standard encryption technologies, such as SSL (Secure Socket Layer), to protect your payment information during transmission.
  • Our website is PCI-DSS (Payment Card Industry Data Security Standard) compliant to ensure a secure transaction environment.

3.2. Fraud Prevention

  • US Auto Services Inc employs advanced fraud detection systems to monitor and prevent unauthorized transactions.
  • For added security, customers may be required to complete additional verification steps during checkout.

4. Payment Processing

4.1. Authorization and Charging

  • When you place an order, we will authorize your payment method to ensure funds are available.
  • Your payment method will be charged once your order is confirmed and processed for shipping.

4.2. Currency

  • All transactions on US Auto Services Inc are conducted in GBP (British Pound). If you are using a non-GBP payment method, your card issuer may apply additional currency conversion fees.

4.3. Payment Confirmation

  • After completing your purchase, you will receive a payment confirmation email with your order details and transaction information.

5. Payment Issues

5.1. Declined Payments

  • If your payment is declined, please check the following:
    • Ensure you have entered your payment information correctly.
    • Verify that your card is not expired and has sufficient funds.
    • Contact your card issuer for additional information.
  • If issues persist, please contact our customer service team for assistance.

5.2. Duplicate Charges

  • In the rare event of a duplicate charge, please contact us immediately. We will investigate the issue and ensure that any erroneous charges are promptly refunded.

6. Installment Payments

6.1. Payment Plans

  • US Auto Services Inc offers installment payment options for larger purchases through select third-party providers.
  • Eligibility and terms for installment payments vary. Please review the specific terms and conditions provided during checkout.

7. Sales Tax and Duties

7.1. Sales Tax

  • All prices on our website include applicable UK sales tax (VAT). No additional VAT will be charged at checkout.

7.2. International Duties and Taxes

  • For international orders, the customer is responsible for any additional duties, taxes, or fees imposed by their country’s customs authorities.

8. Payment Refunds

8.1. Refund Processing

  • Refunds are processed to the original payment method used for the purchase. Refunds will be processed within 14 business days of receiving the returned item or cancellation request.
  • You will receive a refund confirmation email once the refund has been processed.

8.2. Partial Refunds

  • In the case of partial returns or order cancellations, US Auto Services Inc will issue a partial refund corresponding to the returned or cancelled items.

9. Payment Disputes

9.1. Reporting Disputes

  • If you encounter any discrepancies or unauthorized transactions on your account, please contact our customer service team immediately.
  • We will work with you and your payment provider to resolve the dispute as quickly as possible.

9.2. Chargebacks

  • To avoid unnecessary chargebacks, we encourage customers to contact us directly to resolve any payment issues.
  • Unauthorized chargebacks may result in account suspension and further investigation.

10. Contact Information

For any questions or concerns regarding our Payment Policy, please contact us:

11. Policy Updates

US Auto Services Inc reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on our website, and the updated policy will apply to all transactions made after the effective date of the update.