1. Introduction

Westland Auto Repair (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and use our services.

2. Information We Collect

2.1. Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Account Information: Username, password, and other account details.
  • Order Information: Purchase history, order details, and delivery information.

2.2. Non-Personal Information

  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Information: Pages visited, time spent on the site, and other usage statistics.

3. How We Use Your Information

3.1. To Provide Our Services

  • Process and fulfill your orders.
  • Communicate with you about your orders, account, and any inquiries.
  • Provide customer support and respond to your requests.

3.2. To Improve Our Services

  • Analyze website usage to enhance user experience.
  • Conduct research and analysis to improve our products and services.

3.3. For Marketing Purposes

  • Send you promotional offers, newsletters, and updates (with your consent).
  • Personalize your experience by showing you relevant products and offers.

3.4. For Security and Compliance

  • Detect and prevent fraud, unauthorized access, and other security issues.
  • Comply with legal obligations and protect our legal rights.

4. How We Share Your Information

4.1. With Third-Party Service Providers

  • We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and other business functions.

4.2. For Legal Reasons

  • We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

4.3. With Your Consent

  • We may share your information with third parties if you give us explicit consent to do so.

5. Cookies and Tracking Technologies

5.1. Use of Cookies

  • We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us understand user behavior, personalize your experience, and improve our services.

5.2. Managing Cookies

  • You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

6.1. Protection Measures

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6.2. Retention Period

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

7.1. Access and Correction

  • You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

7.2. Data Portability

  • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3. Erasure

  • You have the right to request the deletion of your personal information, subject to certain legal exceptions.

7.4. Restriction of Processing

  • You have the right to request that we restrict the processing of your personal information in certain circumstances.

7.5. Objection

  • You have the right to object to the processing of your personal information for direct marketing purposes.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: