1. General Information

At US Auto Services Inc, we are dedicated to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines our shipping methods, costs, timeframes, and other relevant details to ensure you are fully informed about our shipping practices.

2. Shipping Locations

2.1. Domestic Shipping

  • We ship to all locations within the United States.

3. Shipping Methods and Costs

3.1. Standard Shipping

  • Delivery Time: 3-7 business days
  • Cost: Free on all items

4. Order Processing Time

4.1. Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

4.2. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email with your order details.

5. Tracking Your Order

5.1. Shipment Confirmation

  • After your order is shipped, you will receive a shipment confirmation email with a tracking number.
  • You can track your order using the tracking number provided through our shipping carrier’s website.

6. Delivery Issues

6.1. Delayed Shipments

  • While we strive to meet our delivery estimates, please note that delivery times may be affected by factors beyond our control, such as carrier delays or severe weather conditions.

6.2. Lost or Stolen Packages

  • If your tracking information indicates that your package has been delivered but you have not received it, please contact us immediately by email us at contact@westlandautorepair.shop.
  • We will work with the shipping carrier to investigate the issue and, if necessary, send a replacement or issue a refund.

7. Address Changes

7.1. Before Shipping

  • If you need to change your shipping address after placing an order, please contact us as soon as possible by email us at contact@westlandautorepair.shop.
  • We will do our best to update your address before the order is shipped.

7.2. After Shipping

  • If your order has already been shipped, we may not be able to change the address. In such cases, please contact the shipping carrier directly to request an address change.

8. Shipping Restrictions

8.1. P.O. Boxes

  • We do not ship to P.O. Boxes. Please provide a physical address for delivery.

8.2. Restricted Items

  • Some items may be restricted from shipping due to regulatory or carrier restrictions. If your order includes restricted items, we will contact you to discuss alternative options.

9. Packaging and Handling

9.1. Environmentally Friendly Packaging

  • US Auto Services Inc is committed to sustainability. We use environmentally friendly packaging materials whenever possible.

9.2. Special Handling Requirements

  • If your order requires special handling, such as fragile items, we will take extra care to ensure that your items are packaged securely to prevent damage during transit.

10. Returns Due to Failed Delivery

10.1. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange for reshipment.
  • Additional shipping fees may apply for reshipping undeliverable packages.

11. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us:

12. Policy Updates

US Auto Services Inc reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on our website, and the updated policy will apply to all orders placed after the effective date of the update.